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Corporate: Careers
At Point Grey Research we are always looking to add creative
highly motivated, individuals to our team. For immediate consideration, please submit your resume via e-mail, or fax to +1 (604) 732-8231. Point Grey does not accept unsolicited agency resumes and is not responsible for any fees related to unsolicited resumes.
Point Grey offers a challenging and stimulating work environment with competitive compensation packages, including full health benefits, stock options, tuition assistance, and RRSP matching. Point Grey values its employees and has created a flexible and friendly work environment where individuals can excel and contribute significantly to the success of the company.
The following is a
list of the jobs currently available at Point Grey Research:
TECHNICAL SUPPORT ANALYST - Richmond, Canada (June 16, 2008)
The Technical Support Analyst will work as part of the Support and Applications Engineering Team out of the Richmond office. In this role they will provide technical assistance to users of Point Grey's advanced digital camera technology products around the world. Point Grey's products are often incorporated into large and complex applications by highly educated and technically knowledgeable end users, resulting in unique and challenging problems to solve. This position is ideal for junior engineers that enjoy working with people through complex problems and are looking for a path towards doing Applications Engineering.
Responsibilities
- Assist OEMs, distributors and end users in troubleshooting hardware, firmware and software issues (primarily through e-mail)
- Provide support to sales team members in responding to customer technical questions
- Issue RMAs, where necessary, for the return and repair of Point Grey hardware products
- Update corporate website pages and technical support section content
- Write knowledge base articles, and update technical reference manuals and end user documentation
- Work closely with the engineering and software development teams to resolve issues and bugs
- Perform quality assurance testing on Point Grey software development kits and camera firmware
Please note: this is not an IT or system administration position. Networking skills or related educational background will not be considered.
Skills and Qualifications
- Required Skills
-
Fluent in English - spoken and written, other languages would be an asset
- Exceptional problem solving and communication skills
- Excellent all-around technical knowledge (PC hardware, software, general programming)
- Strong customer service skills and/or support experience
- Ability to be responsible, reliable, and well organized
- Good knowledge of C, C++ or other object-oriented programming language
- Good understanding of HTML and other web development languages
- Diploma in computer systems technology or software development (IT certificates not accepted)
- Preferred Skills
- Knowledge of FireWire and the IEEE-1394 standard
- Basic understanding of electrical engineering or embedded systems fundamentals
Other Details and How to Apply
The Technical Support Analyst will be located in Point Grey's headquarters in Vancouver, BC. This is a full time position. Qualified applicants should e-mail their resume and cover letter to resumes@ptgrey.com with "JN20080616-1 Technical Support Analyst" in the subject line. Point Grey Research offers competitive compensation and benefits packages which include profit sharing, flexible work hours and a chance to work with a dynamic, leading edge development team.
TECHNICAL SUPPORT ANALYST - Ludwigsburg, Germany (May 13, 2008)
The Technical Support Analyst will work as part of the Support and Applications Engineering Team out of the Ludwigsburg office. In this role they will provide technical assistance to users of Point Grey's advanced digital camera technology products around the world. Point Grey's products are often incorporated into large and complex applications by highly educated and technically knowledgeable end users, resulting in unique and challenging problems to solve.
Responsibilities
- Assist OEMs, distributors and end users in troubleshooting hardware, firmware and software issues (primarily through e-mail)
- Provide support to sales team members in responding to customer technical questions
- Issue RMAs, where necessary, for the return and repair of Point Grey hardware products
- Update corporate website pages and technical support section content
- Write knowledge base articles, and update technical reference manuals and end user documentation
- Work closely with the engineering and software development teams to resolve issues and bugs
- Perform quality assurance testing on Point Grey software development kits and camera firmware
Please note: this is not an IT or system administration position. Networking skills or educational background will not be considered.
Skills and Qualifications
- Required Skills
- German and English fluent in spoken and written, other languages would be an asset
- Exceptional problem solving and communication skills
- Excellent all-around technical knowledge (PC hardware, software, general programming)
- Strong customer service skills and/or support experience
- Ability to be responsible, reliable, and well organized
- Good knowledge of C, C++ or other object-oriented programming language
- Good understanding of HTML and other web development languages
- Diploma in computer systems technology or software development (IT certificates not accepted)
- Preferred Skills
- Knowledge of FireWire and the IEEE-1394 standard
- Basic understanding of electrical engineering or embedded systems fundamentals
Other Details and How to Apply
The Technical Support Analyst will be located in Point Grey's European Office in Ludwigsburg. This is a full time position. Qualified applicants should e-mail their resume and cover letter to resumes@ptgrey.com with "JN20080429-1 Technical Support Analyst" in the subject line. Point Grey Research offers competitive compensation and benefits packages which include profit sharing, flexible work hours and a chance to work with a dynamic, leading edge development team.
TECHNICAL WRITER - Richmond, Canada (April 1, 2008)
Point Grey Research is currently seeking a full time, permanent, Technical Writer to join our growing team. The successful candidate will be responsible for creating, editing and maintaining end user documentation for all product lines. As a member of the support department, they will be working closely with the support, development, and marketing teams to help insure our customers are successful with our products.
Responsibilities
They will be responsible for contributing to all forms of external documentation including:
- Camera and software manuals
- Knowledge base articles
- Application notes
- Web site content
Required Skills and Qualifications
- 1 to 3 years of relevant experience
- Associated post secondary degree or diploma
- Excellent oral and written communication skills
- Self motivated fast learner with strong organizational skills and an eye for detail
Preferred Skills
- Familiarity with windows based software development tools (C/C++)
- Experience with HTML
- Experience with Linux
Other Details and How to Apply
The Technical Writer will be located in Point Grey's headquarters in Vancouver, BC. This is a full time position. Qualified applicants should e-mail their resume and cover letter to resumes@ptgrey.com with JN20080331 in the subject line. Point Grey Research offers competitive compensation and benefits packages which include profit sharing, tuition assistance, flexible work hours and a chance to work with a dynamic, leading edge development team.
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