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Product Support: Knowledge Base

Our on-line Knowledge Base contains answers to some of the most common support questions. It has information about all PGR products and was developed to help customers resolve product issues. It is constantly updated, expanded, and refined to ensure that our customers have access to the latest information.

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Newest Articles
Factors to consider when designing a multiple FireWire camera array.
This article examines the various factors to take into consideration when designing and implementing a multiple FireWire camera array.
Using memory channels to configure default start-up settings
This article describes how to configure the camera to use user-configured settings at power-up.
Ladybug2’s JPEG image quality and buffer usage settings.
The Ladybug SDK allows the user to control many of the parameters relating to JPEG compression and image buffering. This article describes the suggestion for these parameters and how they will affect the image stream.
Determining the degree of motion blur in an image.
Motion blur is the streaking of rapidly moving objects in an image. This article provides a method of calculating how much a subject will blur.
Which versions of Visual Studio can be used to build applications using the FlyCapture SDK?
The following article provides customers with a list of Visual Studio Integrated Development Environments that can be used to build applications using the FlyCapture SDK.
Most Commonly Accessed Articles
Which sensor is used on my camera?
Which operating system will my PGR camera work with?
Performing a clean installation of PGR camera software and drivers.
Performance of 1394 devices may decrease after installing Windows XP Service Pack 2.
Key differences between the Dragonfly, Dragonfly2, Dragonfly Express, Flea, Flea2, Firefly MV and Scorpion.
Most Recently Revised Articles
Which sensor is used on my camera?
Determining the degree of motion blur in an image.
Writing color processing software and color interpolation algorithms.
High dynamic range (HDR) mode on Firefly MV
Factors to consider when designing a multiple FireWire camera array.
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