Point Grey Research Knowledge Base

Article 102 - Performing a clean installation of PGR camera software and drivers.

Issue:
Performing a clean installation of PGR camera software and drivers.

Solution:
The general process of performing a clean installation of PGR camera software and drivers is to completely remove the old version of software, install the new software version, then reassociate the camera(s) with the new drivers.

1. Remove Old Software

Uninstall all cameras from the system by locating the camera in the Device Manager, right-clicking the device, and selecting Uninstall, then unplug the camera. Next, use Add/Remove Programs (Start Menu > Control Panel) to remove the software (e.g. PGR FlyCapture, Digiclops Stereo Vision System, Triclops Stereo Vision SDK) from your computer.
For advanced users, we recommend using Start Menu > Search to find any instances of our drivers (*.sys files) or software libraries (*.dll files) and delete them from the system.

  • PGR Flycapture files: pgrcam.sys, pgrflycapture.dll, pgrflycapturegui.dll and pgrcameragui.dll
  • Digiclops Stereo Vision files: bumblebe.sys, digiclop.sys, pgrmon.sys, digiclops.dll, digiclopsGUI.dll and pgrcameragui.dll
  • Triclops Stereo Vision files: triclops.dll
2. Install New Software

Double-click the software executable, follow the installation instructions, and finish installation. Reboot your system.

3. Install New Camera Drivers

Once your system has rebooted, plug your camera back in.

In Windows 2000, the system will automatically recognize the device, and prompt you to install the driver – this is usually done automatically.

In Windows XP, the Add Hardware Wizard will appear. To properly install the device driver for your camera, follow these exact steps:
  1. Click “Install from a list or specific location” and click Next.
  2. Select “Don’t search. I will choose the driver to install” and click Next.
  3. Click “Have Disk”, then Browse to the driver folder of your installed software (for example, C:\Program Files\Point Grey Research\PGR FlyCapture\driver or C:\Program Files\Point Grey Research\Digiclops Stereo Vision System\driver), then click Open, then OK.
  4. Select the appropriate camera model (e.g. PGR Dragonfly) then click Next. If more than one camera model has the same name, select the first model with that name.
  5. The driver installation process will proceed, and you will be asked “if you want to install the unsigned driver” – click “Continue Anyway”, and installation will continue. Click Finish to complete installation.
To verify that your camera is using the correct driver version, go to this knowledge base article and follow the instructions.

If you have developed your own programs using the older version of the SDK, you may need to recompile your source code. As some functions change over time, you may also need to change certain parameters and arguments to functions.

Related Articles:
1.) Difficulties installing drivers on WinXP
2.) Installation error 1155
3.) Using Windows Device Manager to determine PGR software and driver versions.
4.) PGR software and firmware version numbering scheme / standards.
5.) Windows Device Manager incorrectly lists my PGR camera, or displays an exclamation mark beside the device.
6.) Using the FlyStream driver with support for DirectShow
7.) Why does the “Found New Hardware Wizard” appear in Windows XP each time I plug a different PGR camera in?
8.) Why do I get a Hardware Installation warning screen when I try to install my camera drivers?
9.) FlyCapture SDK support for Visual Basic .NET and C#.
10.) Cameras connected to 1394 card using pgr1394.sys not detected.
11.) Working with signed and unsigned camera drivers


Article ID:
102
Published:
12:00:00 AM
Last Modified:
12:00:00 AM

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